TalkTab
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Support

How can we help?

Questions, bugs, your account and your data, all in one place.

Email support support@swatantra.dev. Questions, bugs, ideas and privacy requests. Delete your account In the app, or by email to have every record and photo erased. TalkTab Pro Cancelling, refunds, and getting Pro back on a new phone.

Contact us

Email support@swatantra.dev for anything: a question, a bug, an idea, or a request about your data. If it’s about your account, write from the email you signed in with, or say that you use a device account, so we can find it.

For a bug, tell us your phone model and what you were doing when it happened. A screenshot helps a lot.

Delete your account and data

This applies to TalkTab (formerly FinTrack) by Swatantra Dhakal, on Android and iOS.

In the app

  1. Open Settings and tap your profile at the top.
  2. Tap Account.
  3. Tap Delete account and confirm.

Straight away, this signs out every device, revokes Sign in with Apple if you used it, erases your email address, deletes your opening balance, spending limits, savings target and wallet names, and deactivates the account so it can’t be signed into again.

Your records, photos, categories and recurring charges are then no longer linked to any way of signing in, and nobody can reach them through the app, but they stay stored on our server until you ask us to erase them.

To erase everything

Email support@swatantra.dev from the email on your account and ask us to erase your data. If you used a device account (no email), tell us that, and we’ll work with you to confirm the account is yours. You don’t need to delete the account in the app first.

We complete erasure within 30 days, apart from copies in encrypted backups, which are overwritten on a rolling basis, and anything the law requires us to keep, such as purchase records.

Only want your records gone? Settings → your profile → Account → Erase all records removes every record from your phone and your other devices, and keeps the account.

Deleting the app removes TalkTab’s data from that phone, but does not delete your account or cancel a subscription. The full details are in Section 9 of the Privacy Policy.

TalkTab Pro

Cancelling

Pro is billed by Google Play or the App Store, so it’s cancelled there:

  • Android: Google Play → your profile → Payments & subscriptions → Subscriptions → TalkTab.
  • iPhone: Settings → your name → Subscriptions → TalkTab.

Cancel at least 24 hours before the period ends to avoid the next renewal. You keep Pro until the end of the period you’ve paid for, and your records stay yours afterwards.

Refunds

Refunds are handled by Google or Apple under their own policies. We can’t issue them ourselves. Ask Google Play for a refund from your order history, or Apple at reportaproblem.apple.com.

Pro isn’t showing

Make sure you’re signed in with the same account you bought Pro on. Then open the Pro screen in the app and tap Restore purchases. Still missing? Email us with the order number from your Google Play or App Store receipt.

Moving to a new phone

If you’ve signed in with Google, Apple or your email, sign in with the same one on the new phone and your records sync across.

If you’ve never signed in, you’re on a device account: it lives on that phone and can’t be recovered on another one. Before you switch, open TalkTab on the old phone and choose Back up your records in Settings to sign in.

When AI gets it wrong

Voice notes, photos and written notes are read by AI, and AI can misread an amount, a date or a category. Every record is shown to you before it’s kept, and you can tap any record later to change it. If something is read wrong again and again, email us an example. It helps us improve how TalkTab asks.